Whether your call center team members are busy cold-calling prospects to lock in new business, or are answering customer support calls, they remain the main point of contact for your customers. These employees create the customer experience that your consumers will remember you for. If you don’t want your employees to sound boring and uninspired on the phone, then ensure their work environment and call center furniture is functional and attractive. An employee’s physical surroundings influence mood, productivity, and motivation.
Posts Categorized: Call Center Furniture
Training room furniture can be designed with the Interior Concepts panel system or training room tables, such powered tables, depending on the training program.
If you’re looking for a unique design consider office pods, also known as cluster workstations or circular core stations. This design is configured so the user faces the center of the workstation.
Call Centers are fast paced environments and supervisors and team leaders are key to supporting and supervising agents, and keeping them up to date on changing goals and metrics.
Interior Concepts has specialized in call center furniture for the past twenty-five years and we have thousands of installations across the country.