Recently, the requests for cluster workstations in call center furniture design have greatly increased. Interior Concepts wrote this white paper explaining what a cluster workstation is and the benefits of the design.

There is the old saying that price is what you consider when making a purchase but value is what you expect after the purchase, long after price is forgotten. Call center cubicles and office furniture are no exception. This white paper introduces tips to ensure the best value when purchasing your call center furniture, such as how furniture design can impact voice and data cabling installation (by 25-30%), and varying depreciation schedules.

A picture is worth 1,000 words. If you are designing or refurnishing a site, read this article that features images of various design ideas and why you might choose one over the other.

Regarding the productivity of workers in call center design, there are many issues that come into play. A few are addressed in this article, including workstation design, traffic flow and the ever-important ergonomics.

Change is constant in the workplace and the best way to ‘future proof’ a call center is to design a flexible environment. With changing technologies and customer demands, furniture design has never been more important. This white paper discusses issues you should take into consideration when furnishing your work environment.

Now more than ever, educational environments are multi-purpose spaces that are used by students, staff, and the community. This article includes a number of questions that can help to ensure the very best furniture solutions for your space.

Panel creep may sound like an offensive term used to describe an annoying coworker, but you may be surprised to learn that knowing the appropriate definition and learning how to avoid it in your call center furniture purchase, could save you thousands of dollars in real estate costs a month.

Furniture and room design will help to facilitate STEM curriculum and programs to maximize learning. We have designed this article to generate discussion about the room layout and furniture design during the planning phase of the project to ensure that the environment complements the curriculum and the long-term needs of the students and staff.

We all know that sitting all day is bad for us, but just how bad? Many recent articles point to research that shows that sitting down all day is very bad for us, even if we exercise regularly. Sitting for large amounts of the day increases the risk of obesity, diabetes, heart disease, and more. Besides taking regular breaks to move around and occasionally replacing our desk chair with an exercise ball, the other obvious answer is to spend more of the day standing.

Creating a more efficient contact center can start as early as the design or remodeling process. Read our SIX STEPS TO DESIGNING A MORE EFFICIENT CONTACT CENTER SITE to make informed decisions when furnishing and remodeling your call center to positively impact your bottom line.

Read this white paper to learn how furniture design can help to untangle facilities hidden costs. One simple change can lower cabling installation costs by 25-30%, reduce cabling and contractor costs by up to 40%, and allow IT to update and change hardware 50% faster.

Interior Concepts specializes in call center furniture, so our design experts work with call centers every day designing productive and functional spaces. Given our daily interactions with our customers, we are in a unique position to quickly identify industry trends based on customer requests.

In this white paper you will learn how to create a workstation that will enable you to be more productive, comfortable, and healthy.