There is the old saying that price is what you consider when making a purchase but value is what you expect after the purchase, long after price is forgotten. Call center cubicles and office furniture are no exception. This white paper introduces tips to ensure the best value when purchasing your call center furniture, such as how furniture design can impact voice and data cabling installation (by 25-30%), and varying depreciation schedules. In today’s economy, you can find furniture that can offer both a competitive price and longer-term value. As Warren Buffett said, "Price is what you pay. Value is what you get."

The biggest mistake when making a purchase is only considering the initial price instead of the overall value. There is the old saying that price is what you consider when making a purchase but value is what you expect after the purchase, long after price is forgotten. Call center cubicles and office furniture are no exception.

While price is an initial consideration in furniture purchases, durability is also especially important because call center agents handle a steady stream of incoming phone calls and emails, meaning that they rarely have a chance to step away from their desk. Many centers are also multi-shift, 24/7 operations, and the cubicles face almost constant usage. Beyond durability, other considerations when purchasing call center cubicles include price, design, space utilization, ergonomics, and sustainability.

Download the PDF for tips to ensure the best value possible when purchasing your call center furniture, and to make sure your space is warm and inviting, ergonomically friendly, and designed to last.