Interior Concepts is honored to announce that we are a 2010 TMC Labs Innovation Award winner. The award is from Customer Interaction Solutions magazine, Technology Marketing Corporation’s print publication focused on the call center and CRM industries.

Call center furniture manufacturer Interior Concepts has won a 2010 TMC Labs Innovation Award from Customer Interaction Solutions magazine, Technology Marketing Corporation’s print publication focused on the call center and CRM industries. Customer Interaction Solutions is the leading magazine covering CRM, Call Centers and Teleservices.

The TMC Labs Innovation Awards honor products that demonstrate raw innovation, unique features, and significant contributions toward improving communications technology. Interior Concepts won the award in large part due to its use of ICE software to create an interactive quoting and design program capable of presenting custom call center and office furniture products in an understandable way to clients.

With ICE as its technology platform, Interior Concepts’ system automatically engineers the furniture, determines material needs, and generates paperwork and computer code to facilitate the manufacturing process. These factors reduce quoting and engineering time, and improve the presentation of projects through animated Virtual Tours.

"These winners have proven to the staff of TMC Labs that their product or service is truly innovative in the CRM and call center industries. New companies, new products and new services in the CRM and call center industry are being created all the time. This award distinguishes the companies that make significant contributions in the advancement of this industry," said Rich Tehrani, CEO, TMC. 

Commenting on their recent innovations is Interior Concepts’ Jennifer Way, Marketing Manager, “Our greatest strength is our ability to meet the varied needs of our customers, and provide each one with the exact furniture design that they need for their space, function, and budget. Our technology platform allows us to further customize our furniture products in a timely and economical fashion, so we are able to meet the ever changing needs of our customers.” 

Other award winners include Amdocs, Cicero Inc., Cincom, Coveo, Eagle Conferencing, Epicor Software Corporation, Five9 Inc., inContact, Knoa Software, NICE Systems LTd., OAISYS, Pegasystems, Presence Technology, Primas, RingCube Technologies Inc., Salesforce.com, ShoreTel, and VanillaSoft Inc. For more information about the awards and companies listed read the TMC News press release.

In May of 2010, Interior Concepts was also named Progressive Manufacturer of the Year for a Small Company, at the sixth annual Progressive Manufacturing 100 Awards. The Awards, organized by Managing Automation Media, a Thomas Publishing Company, LLC publication, and recognize outstanding innovation.

Interior Concepts takes pride in custom designing and manufacturing the best space saving furniture for very fast paced and technology driven applications, such as schools, colleges, call centers, and office spaces. Interior Concepts’ furniture is backed by a Lifetime Warranty and is Made is the USA.