Whitepapers

Interior Concepts has been manufacturing call center furniture and educational furniture for over 25 years. We are well known in these markets and we love them. We have a ton of experience in designing furniture for these specific applications. Please review our white papers for helpful information that may assist you in the design process.

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Beyond the Cookie Cutter – Cluster Workstation Design

Recently, the requests for cluster workstations in call center furniture design have greatly increased. Interior Concepts wrote this white paper explaining what a cluster workstation is and the benefits of the design.

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Build a Better Cube | Initial Value vs. Price

There is the old saying that price is what you consider when making a purchase but value is what you expect after the purchase, long after price is forgotten. Call center cubicles and office furniture are no exception. This white paper introduces tips to ensure the best value when purchasing your call center furniture, such as how furniture design can impact voice and data cabling installation (by 25-30%), and varying depreciation schedules. In today’s economy, you can find furniture that can offer both a competitive price and longer-term value. As Warren Buffett said, "Price is what you pay. Value is what you get."

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Call Center Ergonomics – Sit-to-Stand Workstations

Who hasn’t thought, "I can't sit at my desk any longer!" Call center employees spend the majority of the day sitting at their computer. A fresh look at Sit-to-Stand workstations provides a unique twist on the benefits of call center ergonomics for employees. This white paper discusses how frequent position changes can help to prevent work-related repetitive stress injuries and how to incorporate ergonomics into call center furniture.

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Furnish Your Call Center for Productivity

Regarding the productivity of workers in call center design, there are many issues that come into play. A few are addressed in this article, including workstation design, traffic flow and the ever-important ergonomics.

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Hot Tips: How Your Furniture Purchase Can Pay for Itself

This white papers discusses Hot Tips to consider when purchasing call center furniture that can actually help the furniture to pay for itself.

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Optimize Call Center Furniture Design

The task of designing or updating a call center is a comprehensive but rewarding task. This white paper consists of questions to ask to optimize call center design.

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Optimize Educational Furniture Design

Now more than ever, educational environments are multi-purpose spaces that are used by students, staff, and the community. This article includes a number of questions that can help to ensure the very best furniture solutions for your space.

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Panel Creep: What Is It and How to Avoid It

Panel creep may sound like an offensive term used to describe an annoying coworker, but you may be surprised to learn that knowing the appropriate definition and learning how to avoid it in your call center furniture purchase, could save you thousands of dollars in real estate costs a month.

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Purchase the Lowest Priced Furniture? Why Not To Do So.

This paper was designed for the educational market to explain factors other than pricing that should be taken into account when purchasing educational furniture.

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School Ergonomics– Sit-to-Stand Workstations

Who hasn’t thought, “I can’t sit at my desk any longer!” Many people today spend the majority of the day sitting at their computer. A fresh look at Sit-to-Stand workstations provides a unique twist on the benefits of computer workstation ergonomics. This white paper discusses how frequent position changes can help to prevent computer-related repetitive stress injuries and how to incorporate ergonomics into workstations.

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Seven Critical Design Elements of Effective Contact Centers

This informative white paper is an overview of design elements to take into consideration when designing a contact center.

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Six Steps to Designing an Efficient Call Center Site

Creating a more efficient contact center can start as early as the design or remodeling process. Read our SIX STEPS TO DESIGNING A MORE EFFICIENT CONTACT CENTER SITE to make informed decisions when furnishing and remodeling your call center to positively impact your bottom line.

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Trends in Contact Center Floorplans

Interior Concepts specializes in call center furniture, so our design experts work with call centers every day designing productive and functional spaces. Given our daily interactions with our customers, we are in a unique position to quickly identify industry trends based on customer requests.

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Untangling Facilities Hidden Costs

Read this white paper to untangle facilities hidden costs. One simple change can lower cabling installation costs by 25-30%, reduce cabling and contractor costs by up to 40%, and allow IT to update and change hardware 50% faster. These cost reductions can significantly impact budget when constructing or building a call center.

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Workstation Design Tips - Is Your Health at Risk?

In this white paper you will learn how to create a workstation that will enable you to be more productive, comfortable, and healthy.

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